At VoxelForge (“we”, “us”, or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. Information We Collect

• Account Information: Name, email address, and password
• STL Uploads: 3D model files and associated metadata
• Usage Data: IP address, browser type, device info, pages visited
• Print Preferences: Printer selection, material, infill, quality
• Location Information: Used to match users with nearby 3D printer providers
• Payment Data: Payments are processed securely via Stripe, our third-party payment processor.

2. How We Use Your Data

• Provide and improve our services
• Generate slicing estimates (e.g., print time, material use)
• Connect customers with local 3D printer providers
• Communicate with users (support, updates)
• Monitor usage and performance

3. Sharing Your Information

• With trusted 3D printer providers to fulfill your requests
• With service providers (e.g., hosting, analytics, payment)
• As required by law or to protect rights/safety

We do not sell your data to advertisers.

4. Cookies and Tracking

We use essential cookies to operate our website and analytics cookies to understand usage. You may opt out of non-essential cookies in your browser settings.

5. Your Rights

• Access or update your account info
• Delete your account and uploaded files
• Contact us with privacy-related requests at support@voxelforge.com

6. Data Retention

• Account data until deleted by the user or after inactivity
• Uploaded files are stored on our servers indefinitely unless you delete them or request their removal.

7. Security

We implement industry-standard security practices to protect your information, including encryption and secure servers.

8. Third-Party Links

Our site may contain links to third-party websites. We are not responsible for their privacy practices.

9. Policy Updates

We may update this policy from time to time. You will be notified of major changes.

10. Contact Us

If you have questions, email us at support@voxelforge.com